OPAL-dent
According to our open methodology, this clinic scored 32.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #13 of 21 ranked clinics · Last checked: 17 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#1332.2/100
- Best for Expats#1331.3/100
- Best for Dental Implants#1330.7/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1026.5/100
- Best English-speaking Clinics#1132/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
OPAL Dent is an implant and cosmetic dentistry clinic on Enver Maloku street in Pristina that reports more than 20 years of experience. Its Facebook page advertises laser-assisted implant placement, 3D veneers, E-max crowns, whitening and AirFlow cleaning and offers a free consultation, but names no dentists and gives no prices. The clinic has no working website and publishes its offers on Facebook and Instagram.
The domain opal-dent.com, referenced on third-party listings, did not load on 2026-08-27 or 2026-09-30; the clinic's Google listing and Facebook page give no website. Facebook lists phone +383 49 100 345, a WhatsApp number and e-mail opaldent11@gmail.com. A dental-tourism marketplace (Dental Departures) shows dentist names and indicative prices that the clinic's own channels do not publish.
Strengths
- No red flags identified in public sources.
Weaknesses
- AI & Search Visibility: 1 of 5 verifiable points (missing: mentioned for: best dentist Kosovo; mentioned for: English speaking dentist Kosovo; mentioned for: emergency dentist Kosovo; mentioned for: Kosovo dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✗ | Has a working website Domain opal-dent.com is referenced on Google Maps and third-party listings but the site itself was unreachable (connection refused) on every attempt on 2026-08-27. [maps1] | 0/4 |
| ? | Dentist names listed The clinic's Facebook page and Google listing name no dentist, and its Instagram could not be read in full; the names on record come from a dental-tourism marketplace. | 0/3 |
| ? | Dentist specializations listed No dentist is named on the clinic's own channels read so far; the specialties on record come from a dental-tourism marketplace. | 0/2 |
| ✓ | Real clinic photos Genuine reception-area photo on the clinic's Google listing [opal-dent-pristina-deepen-2] | 2/2 |
| ? | Service list published The clinic's Facebook page and Google listing say only that it offers all dental services, and its posts promote single treatments; its Instagram could not be read in full. | 0/3 |
| ✓ | Clear contact details Phone +383 49 100 345, a WhatsApp number and e-mail opaldent11@gmail.com on the clinic's Facebook page; the same phone on its Google listing. [opal-dent-pristina-deepen-7] [opal-dent-pristina-deepen-8] | 2/2 |
| ✗ | English website version No clinic website, so no English website version: neither its Google listing nor its Facebook page gives one. [opal-dent-pristina-deepen-8] [opal-dent-pristina-deepen-7] | 0/2 |
| ✓ | Address and map published [maps1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ? | Prices or price ranges published No price figure on the clinic's Facebook page (every post of the past 12 months, only percentage discounts); its Instagram, active in September 2026, could not be read in full, and it has no website. | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed No crown price on the clinic's Facebook page (every post of the past 12 months); its Instagram could not be read in full. | 0/2 |
| ? | Implant price listed No implant price on the clinic's Facebook page (every post of the past 12 months, only 'special prices'); its Instagram could not be read in full. | 0/2 |
| ✓ | Consultation price listed A March 2026 post on the clinic's Facebook page offers a free consultation. [opal-dent-pristina-deepen-9] [opal-dent-pristina-deepen-10] | 2/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-27. [maps1] | 4/6 |
| ◐ | Google review volume [maps1] | 1/3 |
| ✓ | Review recency Newest of 5 reviews shown dated 2026-07-19 [opal-dent-pristina-deepen-3] | 3/3 |
| ✓ | Clinic responds to reviews Owner has replied to readable reviews, including a critical one [opal-dent-pristina-deepen-4] | 2/2 |
| ✗ | No recurring complaints Two independent reviews describe cosmetic work not holding up [opal-dent-pristina-deepen] | 0/2 |
| ✓ | No suspicious review patterns Histogram not skewed to 100% (91% 5★), dates spread 2022-2026, accounts have history, and genuine negative reviews are present [opal-dent-pristina-deepen-5] | 2/2 |
| ✓ | Active Facebook presence The clinic's own Facebook page, found by a direct search; its phone matches the clinic [opal-dent-pristina-deepen-6] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing: TripAdvisor's own search finds none for the clinic's name or a short form of it (checked 2026-10-01) [opal-dent-pristina-deepen-11] [opal-dent-pristina-deepen-12] | 0/0.5 |
| ✓ | Other review platforms [s2] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s2] | 2/2 |
| ? | Orthodontics | 0/2 |
| ? | Oral surgery | 0/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ✓ | Works with international patients Free exam, WiFi, parking, and airport/hotel transportation for international patients (aggregator listing). [s2] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s2] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ? | Clear service explanations | 0/1 |
| ? | Convenient opening hours | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Kosovo", "English speaking dentist Kosovo", "dental implants Kosovo", "emergency dentist Kosovo", "Kosovo dental clinic for expats".
| ✗ | Mentioned for: best dentist Kosovo Not in an AI Overview, the local results or the first page of web results for “best dentist Kosovo” on 2026-10-15. [opal-dent-pristina-deepen-13] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Kosovo Not in an AI Overview, the local results or the first page of web results for “English speaking dentist Kosovo” on 2026-10-15. [opal-dent-pristina-deepen-13] | 0/1 |
| ✓ | Mentioned for: dental implants Kosovo Named in the AI Overview for “dental implants Kosovo” on 2026-10-15. [opal-dent-pristina-deepen-13] | 1/1 |
| ✗ | Mentioned for: emergency dentist Kosovo [aivnatl] | 0/1 |
| ✗ | Mentioned for: Kosovo dental clinic for expats Not in an AI Overview, the local results or the first page of web results for “Kosovo dental clinic for expats” on 2026-10-15. [opal-dent-pristina-deepen-13] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ? | Dedicated service pages | 0/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1DENTOSS Dental Clinic41.2 of 100View report →
- #2Dentaristo45.6 of 100View report →
- #3Klinika Dentare Endident54.3 of 100View report →
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & OSK register entry
| Dentist | Specialization | OSK entry | Notes |
|---|---|---|---|
| Dr. Mentor Havolli [s2] [doclic] | Implantology, oral surgery (DDS, 8 years practice) | not published | Confirmed on the public register of OSK, which publishes no licence number. |
| Dr. Shqipe Mustafa [s2] [doclic] | Oral surgery, implantology, prosthodontics (DDS, MSc) | not published | Found on the public register of OSK under a slightly different spelling of the name. |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Dentist names listed
- Information Transparency: Dentist specializations listed
- Information Transparency: Service list published
- Price Transparency: Prices or price ranges published
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: X-ray / imaging price listed
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Orthodontics
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Google indexing quality
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Phone | +38349100345 |
|---|---|
| https://www.facebook.com/opaldent.ks | |
| Google Maps | Map listing |
| Address | Enver Maloku, Prishtinë 10000, Kosovo |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s2 | https://www.dentaldepartures.com/dentist/opal-dent | Dentist names/specializations, services, indicative prices, languages, payment methods. | 2026-08-27 |
| maps1 | https://www.google.com/maps/search/OPAL-dent+Prishtina+Kosovo | Address, Google rating 4.7 (32 reviews) as of 2026-08-27 (read as text). | 2026-08-27 |
| doclic | https://osk-ks.org/wp-content/uploads/2026/08/Lista-e-anetareve-Kor… | Searched Havolli in the OSK July 2026 valid-licences register: Mentor Havolli found directly; Shqipe Mustafa found only under the compound surname "Shqipe Mustafa-Havolli". | 2026-08-27 |
| aivnatl | search:best dentist Kosovo / English speaking dentist Kosovo / dental implants Kosovo / emergency dentist Kosovo / Kosovo dental clinic for expats | National AI/search-visibility scout — 5 canonical national queries run once each; presence checked on page-1 organic results, local pack, and People-Also-Ask. | 2026-08-28 |
| opal-dent-pristina-deepen | https://www.google.com/maps?cid=1398842862168903134&hl=en | 2023-06-12 Laura JW (1★): "the backs have fallen to pieces and I now need to get them replaced" (veneers); 2026-07-19 Ariona Babuni (2★): tooth gem "fell off after only four days" | 2026-09-17 |
| opal-dent-pristina-deepen-2 | https://www.google.com/maps?cid=1398842862168903134&hl=en | GBP photo strip shows a real branded reception desk with "RECEPTION" signage and Christmas decor, not stock imagery | 2026-09-17 |
| opal-dent-pristina-deepen-3 | https://www.google.com/maps?cid=1398842862168903134&hl=en | Newest review shown 2026-07-19 (Ariona Babuni, 2★) | 2026-09-17 |
| opal-dent-pristina-deepen-4 | https://www.google.com/maps?cid=1398842862168903134&hl=en | Owner reply dated 2024-01-11 to a 1★ review from Laura JW, and 2025-02-17 to Tiffany Griffin-Bell | 2026-09-17 |
| opal-dent-pristina-deepen-5 | https://www.google.com/maps?cid=1398842862168903134&hl=en | Histogram 5★ 29/32; dates of the reviews shown span 2022-02 to 2026-07; includes a critical 1★ and 2★ review alongside positive ones | 2026-09-17 |
| opal-dent-pristina-deepen-6 | https://www.facebook.com/opaldent.ks | Page "Dental Clinic Opal-dent Prishtinë" (General Dentist, Pristina): phone +383 49 100 345, matching the clinic; 11,783 followers, 70 check-ins, posts in September 2026 | 2026-09-30 |
| opal-dent-pristina-deepen-7 | https://www.facebook.com/opaldent.ks/about_contact_and_basic_info/ | Clinic's Facebook page "Dental Clinic Opal-dent Prishtinë", contact section read 2026-09-30: Pristina 10000; phone +383 49 100 345; WhatsApp number; e-mail opaldent11@gmail.com; Instagram opaldentks; no website; category General dentist | 2026-09-30 |
| opal-dent-pristina-deepen-8 | https://www.google.com/maps?cid=1398842862168903134&hl=en | Google listing "OPAL Dent", managed by the business, read 2026-09-30: Enver Maloku, Prishtinë 10000, with a map pin; phone +383 49 100 345; no website; description "we offer all dental services, 20 years of experience, guaranteed quality, modern equipment" | 2026-09-30 |
| opal-dent-pristina-deepen-9 | https://www.facebook.com/photo/?fbid=1524883725868825&set=a.6816631… | Clinic's Facebook post of 2026-03-30 (implants, "Cmime Speciale"): "Cakto konsulte falas" - book a free consultation - with the clinic's phone 049 100 345 | 2026-09-30 |
| opal-dent-pristina-deepen-10 | https://www.facebook.com/opaldent.ks | Clinic's Facebook page read 2026-09-30 (About, services tab and all 19 posts of the past 12 months, 2025-10-02 to 2026-09-27, including the text in its images): offers for laser-assisted implants, 3D veneers, E-max crowns, whitening and AirFlow cleaning with percentage discounts and "special prices", but no price figure; no dentist is named; intro "all dental services, with the most advanced equipment and 25 years of experience" | 2026-09-30 |
| opal-dent-pristina-deepen-11 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=OPAL-dent | TripAdvisor's own search for "OPAL-dent", 2026-10-01: 12 suggestions, none in Kosovo | 2026-10-01 |
| opal-dent-pristina-deepen-12 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Opal%20D… | TripAdvisor's own search for "Opal Dent Prishtina", 2026-10-01: 12 suggestions, none in Kosovo | 2026-10-01 |
| opal-dent-pristina-deepen-13 | search:best dentist Kosovo / English speaking dentist Kosovo / dental implants Kosovo / emergency dentist Kosovo / Kosovo dental clinic for expats | The five canonical Kosovo queries on 2026-10-15 (google.com, English, Kosovo, non-personalised, read at about 7 a.m. local time; the AI Overview where one was shown, the three local results and the first page of web results were read). | 2026-10-15 |
Change History
| Date | Change |
|---|---|
| 2026-10-15 | Visibility re-checked on 2026-10-15 with the five canonical Kosovo queries, read once for every clinic of the Kosovo list; AI Overviews, local results and the first page of web results all counted. The clinic appears in 1 of the five. The query for an emergency dentist was read before most clinics open, and its earlier reading is kept for this clinic. |
| 2026-10-01 | Checked TripAdvisor's own search for the clinic: no TripAdvisor listing. |
| 2026-09-30 | Re-read the clinic's Facebook page (every post of the past 12 months), Instagram profile and Google listing on 2026-09-30: English website version corrected to absent, as the clinic has no website; published prices and the crown and implant prices, dentist names, specialties and service list are now unverified, as its own channels do not show them and they rested on a dental-tourism marketplace; clear contacts and a free consultation recorded from its Facebook page. |
| 2026-09-30 | The clinic has no working website. A direct Facebook search found its own page, with the clinic's phone number and regular posts. Recorded presence on Facebook. |
| 2026-09-17 | Re-checked on 2026-09-17: opal-dent.com still resolves to a Namecheap parking page (confirmed via DNS), so the clinic's own website remains unreadable, as already recorded. Read the Google listing: genuine reception photo on the profile; two independent reviews describe cosmetic work (veneers, a tooth gem) not holding up, recorded as a recurring complaint; the owner replies to reviews including a critical one; no signs of manipulation in the review pattern. Still unverified: Facebook presence, TripAdvisor. |
| 2026-09-10 | Re-checked opal-dent.com on 2026-09-10: https:// times out and http:// redirects to https://www.opal-dent.com/, which serves a Namecheap parking page ("has been recently registered with namecheap.com ... Discover domains on auction now") -- the domain has been re-registered and no longer hosts the clinic's site, which the card already recorded as unreachable on 2026-08-27; the field is cleared. |
| 2026-08-27 | Initial data collection: clinic’s own website unreachable (connection refused); used the Dental Departures aggregator listing, Google Maps, and the OSK July 2026 licence register instead. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.